Contact Us

We're Here To Help

Whether you have questions about our products, your order, shipping, or anything else, our team is ready to assist you.

We aim to respond to all inquiries within 24 business hours.


Get In Touch

Email Us

For the fastest response, please contact us by email. Our support team is happy to help with product questions, order assistance, and general inquiries.

support@picvella.com

Call or Text Us

Prefer to speak with someone directly? Feel free to reach out during our business hours.

(502) 735-0487

Mailing Address

For formal correspondence or return-related matters, please contact our support team first for assistance.

AfriGo Trading (HongKong) Co., Limited

FLAT/ROOM 917B,BLOCK A,9/F, NEW MANDARIN PLAZA, NO.14 SCIENCE MUSEUM ROAD, TSIMSHATSUI, KOWLOON, HONG KONG


Customer Support Hours

Our team is available to assist you during the following hours:

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed